Privacy Policy
Last Revised: October 17, 2025
Introduction
This Privacy Policy describes how and when Fashnd Pty Ltd. ("Fashnd", "us", "we") collects, uses, shares and protects the personal information ("information") of our users ("you" or "User(s)") when you use the services on our website and our mobile app (the "Site"). Fashnd receives your information through our website and our mobile app (the "Services" or "Fashnd"). You also may access linked pages, blogs, features, reviews and other content (collectively the "Content"). When using any of our Services you consent to the collection, transfer, storage, disclosure and other uses of your information as described in this Privacy Policy.
What This Privacy Policy Covers
This policy covers the handling of personal data that Fashnd gathers when you access the Services and/or use the Content. We explain what information we gather, why we gather it and the choices you have regarding your personal information.
Information We Collect
We may collect and store the following types of data and information when you use the Services:
Non-Personal Information
We collect information that is anonymous and not identifiable with you ("Non-Personal Information"). In this case, we don't know the identity of the User from whom we have collected Non-Personal Information. Non-Personal Information that is collected is made up of technical information and also behavioral information, that may include such things as the browser being used, the operating system of the device, the length of time the User was on the Site, user activity on the Site, etc.
Personal Information
We also collect information that is identifiable with Users ("Personal Information" or "PII"). This information may identify a particular individual or it may be of a private or sensitive nature. This type of information is made up of personal details provided voluntarily by Users (including your name, email address, physical address, and other unique identifiers) and any other information you choose to provide to Fashnd.
Certain information from you is necessary in order for the Site to operate properly. Your login credentials (such as your username and email) allow us to personalise the Site for your use and to improve your experience on the Site. You acknowledge and agree that when you provide Personal Information to us that you do so voluntarily. You also acknowledge and agree that we may maintain such Personal Information in a database(s) which will be kept in compliance with applicable laws and regulations.
We keep personal information no longer than is legally permissible and we delete Personal Information when it is no longer needed as provided in this Policy.
How We Collect Information
Personal Data You Provide to Us
When you register on the Site we collect Personal Information from you. This Personal Information may include your name, username, shipping and billing address, home address, email address, IP address, browser information, and other information you provide to us in order for us to provide the Services to you. This may include the usernames and passwords that you use on the accounts and profiles that you maintain on third-party sites that our Site interacts with. Details of transactions you conduct through our Services are also collected by us. This can include information regarding the fulfillment of your orders. We may also keep records of contacts and communications that you have with us. You may decide not to provide to us certain information but then your ability to fully interact with our Services and take advantage of the features we offer may be limited.
Personal Data That We Automatically Collect
Our Services automatically collect information about User's use of the Site. This includes frequency of visits and number of visitors using our Services. We only use this data in aggregate form, to measure statistics, and not in any way that would identify you personally. Aggregate data enables us to determine how Users use aspects of the Services or Content in order for us to improve our services, and also to improve the Content. We may share aggregate or anonymised information with third parties such as our brand partners. We share this type of data so that they also understand how Users use the Content, so that they can improve your experience with their brands and services.
Fashnd also receives and stores certain types of information when Users interact with the Site or use our Services. When you are using the Site we may collect, record and store information arising from such use, either through Fashnd or we may collect information from social media sites if you have selected the appropriate permissions on those sites. Such information may include such things as what brands our Users shop, and what influencers Users follow. We also automatically receive and record information on our server logs from your browser. This includes cookie information (see Use of Cookies below) as well as your IP address.
Communications
You may receive from us "sale alerts" and other updates and marketing emails that describe new products and events that may be of interest to you, depending on the settings in your notification settings. You may opt out from receiving promotional emails by clicking "unsubscribe" in the link we include in these emails. Please note that you cannot opt-out of email communications regarding transactions you conduct on our Site.
Also, when you open an email from Fashnd we may receive a confirmation that you did so. We may use this confirmation to determine what emails to send you in the future, based on what products you may find to be of interest and what information you find to be helpful.
Fashnd Mobile App
We receive information about your mobile phone or device and your location when you use our app (or when you first download it). We also receive information when you have consented to location services, Your device has a unique identifier which may be provided to us. We may use all of this information to give you more personalised content and to provide location-based services. Most mobile phones and devices give you the ability to turn off location services. Please also check the manufacturer's or software provider's policies to learn more about this feature.
How We Use the Information We Collect
We use the information we collect in a variety of ways to improve and support the Services and our business operations and to enhance your experience and the experience of other Users on this Site, including:
- to display content and recommend products and Services that might be of interest to you
- to operate, maintain, enhance and provide all features of the Services, including the processing of payments
- to provide support to Users and respond to questions and requests for information
- to understand and analyse the trends and preferences of our Users
- to operate and improve the Services, to develop new products, services, features, and functionalities, and to alert you of events and products of interest to you
- to allow other Users visibility into your shopping and Site use experiences
- to send you communications about your orders, as well as products, services and promotional offers
- to troubleshoot issues, detect and protect against error, fraud or other criminal activity
- to provide to third-parties including brand partners
- to enforce our Terms and Conditions and Privacy Policy
Where We Store Your Personal Data
All information you provide to us is stored on our secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Information We Share With Third Parties
We share your Personal Information only as described in this Policy.
Fashnd Brand Partners and Advertisers
We work with brand partners ("Brand Partners") so that we can offer you a variety of choices of products through the Services. We promote and sell the products offered by our Brand Partners through the Services. When you buy a product, you do so through the Brand Partner. We share with the Brand Partners Users' personal content and information in aggregated and anonymised form regarding Users' shopping habits and preferences so that they and we can enhance your experience when using the Site and interacting with their products.
The Brand Partners whose products you view on our Site will use and share your personal data in accordance with their privacy policies, and they are solely responsible for their use and sharing of your personal data. Please review these policies.
Analytics Providers
Fashnd may use analytics and other third party data collection and analysis services that assist us in the improvement and optimisation of our Site. If you want to update or opt out of amplitude.com and other similar preferences, you may do so by using such tools as amplitude or such third party site may make available. We are not responsible for the content or privacy and security practices and policies of third-party sites or services.
Our Use of Agents
Fashnd may employ other third parties to assist us in connection with our Services and we may need to share User information with them to do so. Fashnd gives its agents the right to use personal data from Users only in order to assist us in serving you through Fashnd and for no other purpose.
User Profiles and Information
User profile information including your username and other information that you enter ("User Information") may be displayed to other Users to facilitate User interaction with the Services. Personal content and information that is visible to other Users as well as personal content and information that you voluntarily disclose on public areas of the Site can be viewed, collected and used by others. Such content that you submit to the Site may then be viewed by members of the public.
Communications With Fashnd
As part of your use of the Services, you will receive email and other communications from us relating to feedback we receive from you. You acknowledge and agree by submitting User feedback that Fashnd may send you emails and other communications that relate to your feedback. We also may need to send you certain service announcements and administrative messages. All of these types of communications are considered part of your Fashnd account, which you may not be able to opt-out from receiving.
Business Transfers
Fashnd may choose to buy or sell businesses or assets. In these types of transactions, User information is typically one of the business assets that are transferred. Also, if Fashnd's business or substantially all of its assets are acquired, or in the unlikely event that Fashnd goes out of business or enters bankruptcy, User information would be one of the assets that is transferred to or acquired by a third party. You acknowledge and agree that such transfers may occur, and that any acquirer of Fashnd may continue to use your Personal Information as set forth in this Policy.
Compliance With Law
We also reserve the right to access, read, preserve, and disclose any Personal Information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to User support requests, or (v) protect our rights, property or safety, our Users and the public. This includes exchanging information with other companies and organisations for fraud protection and spam/malware prevention.
Security of Your Personal Information
Your account information is protected by a unique identifier or unique access for your privacy and security. You need to prevent unauthorised access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer, mobile device or other device.
We seek to protect account information to ensure that it is kept private, but, we cannot guarantee the security of any account information. Unauthorised entry or use, hardware or software failure, and other factors, may compromise the security of User information at any time.
Fashnd stores all of our information, including your IP address information, using industry-standard techniques. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security and we do not guarantee that such techniques will prevent unauthorised access to Personal Information or other information about Users that we store.
Links To Third Party Websites
The Site may link to other sites. Please know that these other sites have their own privacy policies and/or practices. You should review and understand the privacy policies and practices posted on those sites. This Policy only governs information collected while using our Services.
Fashnd maintains appropriate safeguards to ensure the security, integrity and privacy of the information you have shared with us. Also, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal data.
Information You Can Access
If you are a registered User, you can access and edit information associated with your account by logging onto the Site.
Account Deletion
If you decide to delete your account, you may do so by emailing us at contact@fashnd.com. If you delete your account, any association between your account and information we store will no longer be accessible through your account. But, any public activity on your account before it was deleted will remain stored on our servers and will remain accessible to the public. We may retain an archived copy of your records as required by law or for legitimate business purposes.
Opting Out
When you register for an account on our Site, you consent to receive certain communications from us. If you do not want to receive these communications, you may opt out using the mechanisms we provide you within the User Settings portion of the application (see the Communications section above).
Children
We do not intentionally gather personal information from Users who are under the age of 13. If a child under 13 submits personal information to Fashnd and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 13, please contact us at contact@fashnd.com.
Changes To This Policy
Fashnd reserves the right to change this Policy from time to time. If we make substantial changes in the way we use your personal data, we will notify you by posting an announcement on the Site or sending you an email. Otherwise, all other changes to this Policy are effective as of the stated "Last Revised" date and your continued use of the Site and/or the Services after the Last Revised date will constitute your acceptance of, and agreement to be bound by, those changes.
Questions Or Concerns
If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to contact@fashnd.com. We will make every effort to resolve your concerns.